Shipping policy
Free Shipping on all orders!
We provide worldwide free shipping! And all orders will be shipped from the warehouse nearest to you and carried by DHL, FedEx, UPS, USPS, DPD, or Royal Mail according your address.
The order delivery timeframe consists of two parts:
Processing Time:
Your package will be prepared for shipment within 1-2 working days.
Shipping Time:
Estimated arrival within 6-14 working days.
Please note: Order cancellation is only possible prior to shipment. Once the package is in transit, cancellation is no longer feasible.
For shipments to Hawaii, Alaska, Guam, Puerto Rico, the shipping time may be extended by 1-2 weeks compared to the aforementioned estimates.
You can track the status of your shipment using the tracking link provided or by visiting the service sites of USPS, FedEx, DHL, UPS, or SF Express.
Shipping Address Change
If you would like to change the shipping address for your order, please contact us by email with the new shipping address. Once the order is shipped, we can not alter the shipping address anymore.
International Shipping Duties & Taxes
- For international order. If the items don't ship from your local warehouse in your country/ region, you, the customer, will be responsible for the import duty, but please don't worry, We will decrease the declared value to reduce your import tax.
For more details of the Import Tax, please visit Import Duty
Returns, Refunds, and Exchanges
We provide a 30-Day Returns Service after delivery, If you are not satisfied with the item you bought or change your mind, please contact us for a return shipping address and ship all the items back to us for a refund in their original package.
For more details of the return policy, please visit our Return Policy
For more information regarding delivery to a specific country, please contact us via email at info@xycarparts.com.
We appreciate your understanding and cooperation. If you have any further questions or concerns, please do not hesitate to reach out to us.
Thank you for choosing JT Auto Parts as your preferred online retailer.
Updated on 26th, Oct, 2024